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Receiving

Need someone to handle and store your incoming deliveries? Well, IBEX is the business to help you do just that! We have facilities available to store your product regardless of what it is and how much of it you have. We can manage products that require special handling and climate control storage. IBEX has been doing this for a long time so we already have all the equipment, software, staff and processes in place to easily facilitate the transfer of your receiving operations.

We provide 24 hour access to our customers so they can check shipment status and inventory levels whenever it’s needed. All customers are provided with a secure account login to access this information securely and privately.

Receiving

Upon arrival, all products are visually inspected for transit damage as well as expiration dates, if applicable. All inventory is then labeled with unique barcodes and scanned into our software program for tracking of inventory levels and storage location.

Any product that requires special storage conditions is immediately identified and quickly placed in the appropriate storage area.

Tracking

We use RF scanners along with our barcode system to quickly scan product into our computer system. This allows us to enter deliveries, track inventory levels and identify low stock issues. The barcodes contain all relevant information about the products which are noted in our system upon scanning.

The system also permits us to identify where a particular product is stored for quick retrieval. Any issues with product, such as low inventory, are immediately communicated to the customer.

Notifications

Our EDI system is the very best way to communicate with our staff. The EDI allows customers to see the status of shipments and make changes quickly if desired. The changes are communicated to our staff in real time so that your requests can be noted and immediate action can be taken to complete those requests.

Drop Shipping

A great way for our customers to take advantage of big discounts from their vendors is to stock up during sales or order product in large quantities. For this reason, we offer drop shipping options for our customers. This way, they get big savings without worrying about storage issues. Because the items are drop-shipped, we can make better use of our staff and can make accommodations for the additional product and unload during slower periods keeping workflows even and consistent.

Automated Storage Selection

The use of the barcodes and scanners minimizes errors when putting product away after deliveries. The system will identify the product and the location it should be stored in. This is very helpful when dealing with product that requires climate controlled storage conditions. It also helps to reduce the human error factor and spoilage due to improper storage.

Key Performance Indicators

KPIs are a big part of our processes. KPIs are constantly reported and analyzed by our team to identify trends and issues that require our attention. We can also accommodate customer requests to add specific KPIs to our reports for their own reporting and quality control processes.

Hours: Monday-Friday from 9am-5pm (PST)

Phone number: (800) 511-2319

If you require any additional information about our company or our services please call us at the number listed above. You can also email us with any questions you may have.

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