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Mail Forwarding Overview

IBEX offers many services for our customers’ convenience. The Mail Forwarding is our most popular service. When you sign up for this service, you get access to an address for your personal or business use that you can utilize at your discretion. International customers can use it to shop online without restrictions. U.S. customers can use it for their standard mail needs on a long-term basis or when they are on vacation. Businesses can use it as their satellite mailroom or to establish a U.S. presence if they are located overseas.

Customers who travel a lot for business love the service because they have one less thing to worry about when they come home. There is no need to ask neighbors or family to pick up your mail and even better, we can send it to you wherever you are so that you can stay on top of bills and other correspondence.

Junk mail is discarded upon receipt. We do not process it or forward it. It does not get counted toward your monthly piece limit.

Simple And Easy

All of your information regarding your mail and billing and payments can be accessed through your secure online account.

Everything is right at your fingertips. The website is user-friendly and all options are easily located and accessed with the click of a button or two. Email communications are sent through our internal system for added convenience and one-stop-shopping access.

Continuous Access

As a customer, you can access your account information 24 hours a day, 7 days a week, provided you have a device with internet capabilities and a connection.


The base plan for Mail Forwarding starts at a low cost of $19.95 for a month. Each plan can be customized with add-on services that can be added a la carte to your total.

Privacy And Security

We have multiple layers of security and data protection in place to ensure complete confidentiality. We continuously monitor the system for weaknesses and areas for improvement. Your personal information is safe with us.

Our customers’ data is protected at every level. Scanning takes place in secure, minimal access areas and our facilities use cameras and computer software to protect assets.

Hours: Monday-Friday from 9am-5pm (PST)

Phone number: (800) 511-2319

If you require any additional information about our company or our services please call us at the number listed above. You can also email us with any questions you may have.

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